Delivery & Returns

Each order fulfilled is lovingly packed, sealed and sent to you by the local Northern business you have bought it from. Which means each product does have differing postage and packaging costs and is dependent on weight, size etc. Please see below for our standard shipping costs.

SHIPPING COSTS

FREE Standard UK Delivery available on Selected Products
Each product page will show you the cost of delivery for that item / vendor. A full list is below.

 

Supplier Method / Weight Cost Free Delivery
Beard Of The North Standard UK £1.99 Free Delivery Over £12.50
Best In Show Standard UK £2.99  
Blinkin' IMP Standard UK £0.00 Yes
Blunt Cards Standard UK £0.00 Yes
Boreal Wallets Standard UK £0.00 Yes
Boulevard Cuisine Standard UK £3.00  
Calder's Kitchen Standard UK £3.95  
Canny Milkshakes Standard UK £3.95  
Craft Sensations Standard UK £1.00  
Crescent 51 Standard UK £3.99  
Dermasalve Standard UK £3.35  
Driving Sensation Standard UK £0.00 Yes
Earl of Durham Standard UK £6.99  
Easy Teasy Standard UK £3.00  Free Delivery Over £25.00
Emily Ward Standard UK £5.92  
English Electric Lighting Standard UK £0.00  Yes
Essy & Bella Standard UK £2.80  
FACED Standard UK £0.00  Yes
Hygge by Jensen's Standard UK £3.50
Jean's Jams Up To 3 Products £3.50  
  4-9 Products £7.25  
Light Up North Standard UK £0.00  Yes
Lines Behind Standard UK £25.00  
Love Leaf Tea 0-450g £2.60  
  451-800g £4.00  
  801-1200g £5.00  
  1201-1500g £5.50  
  1500g+ £7.00  
Low Moon Over High Town Standard UK £0.00  Yes
Low Quay Clothing Standard UK £2.95  
Maddi Alexander Standard UK £5.95  
Mattie Brass Design* Standard UK £2.5  
Missus Print Standard UK £3.85  
My World Publishing Standard UK £1.50  
Natural Nutrients 0-999g £3.49  
  1kg - 1.9kg £4.49  
  2kg+ £5.49  
Not Just A Print Standard UK £0.00  Yes
Pin Club Standard UK £1.00  
Powder Butterfly Standard UK £0.00 Yes
Pretty Doolally Standard UK £0.00 Yes
Since 1982 Standard UK £2.50  
Salt Clothing Standard UK £7.95  
Skin Salve Standard UK £3.35  
Spicy Monkey* Standard UK 1-3 Products £3.00  
  Standard UK 4-6 Products £6.00  
Stateside Treat Emporium Standard UK £0.00  Yes
Summit Crazy Standard UK £4.50
That's Champion Pet Standard UK £0.00 Yes
The All In One Company Standard UK £0.00 Yes
The Brownie Bar Standard UK £0.00 Yes
The Chocolate Smiths Standard UK £2.30  
The Hand Dyed Shoe Co. Standard UK £0.00 Yes
Travelling Bee Company Standard UK £3.00  
Toon Photography Standard UK £3.99  
TriXta Standard UK £0.00 Yes
Tynemouth Coffee Company Standard UK £2.95 Free Delivery Over £20
Wellybix Standard UK £2.85  
Westergaard Design Standard UK £0.00 Yes
Woof Dog Beer Standard UK £3.95  
Wot Ma Like Standard UK £0.00 Yes
Y I Gifts Standard UK £0.00 Yes
Zanna Designs Standard UK £0.00 Yes

 

HOW QUICKLY WILL I RECEIVE MY ORDER?

We know you’ll be excited to receive your new goodies so we aim to deliver UK goods within 6 working days unless otherwise stated. Some of our suppliers will custom make your products - with additional love, takes a little additional time please read their information carefully before ordering.

If you’re ordering within the EU please allow up to 15 days for your order and 30 days for the rest of the world. If there’s ever a delay or problem with your order we will contact you as soon as possible. In the case of unavoidable delays such as postal strikes, bad weather and / or heightened season rush we will contact and where possible arrange another method or date to get your parcel to you. If you require further assistance on any purchase you have made with That’s Champion Pet, please get in touch with us and we’ll be happy to assist.

UK DELIVERY OF NON-STANDARD PRODUCTS

For some of our special products that are of high value, unusual shape, fragile or heavy we class these as “Non-standard Products”. Non-standard products are clearly noted in their description and the above shipping costs do not apply. You’ll find their individual delivery cost on the information tab on the product page.

RETURNS

We really hope you love everything you buy with us – however in the eventuality that you do need to return a product you need to do so within 28 days of purchase. Please contact us direct on info@thatschampionpet.co.uk and we will arrange an exchange or refund with the seller you originally purchased it from.

Please keep ahold of the item you wish to return even if damaged or broken until you’ve spoken to a member of the team to make sure by throwing away the item won’t affect your entitlement to a refund. Once the item has been returned a full refund will be issued within 30 days.